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“From a practical and experienced point of view.”

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Staff Training
“Team effort!”

TeamEffortPhoto

Tom Junious
Locker Room Manager at Aronimink Golf Club
with
Locker Room Staffers during the 2011 AT&T National

Staff Training includes:
   Basic responsibilities (Standard Operating Procedure).
     Locker room “home away from home.”
     Greeting members and guests.
         (appearance, attitude, language and posture)
     Definition of service.
     Anticipating needs while exceeding expectations.
     Shoe shining skills.
     How to clean buck skin shoes.
     How to fix “spinning” Fast Twist and TriLock spikes.
     Supplies and suppliers.
     Locker room layout.
     Staff cooperation, mutual respect and trust.

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